Terms of service

1. General Terms

By accessing and using BarkLune ("Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and purchasers of pet-related products including but not limited to pet clothes, harnesses, carriers, feeding supplies, and accessories.

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.

2. Ordering & Purchases

All product descriptions, prices, and availability are subject to change without notice. We reserve the right to limit quantities and refuse service.

By placing an order, you represent that you are of legal age to form a binding contract.

3. Limitation of Liability

BarkLune shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Product use or misuse
  • Unauthorized product modifications
  • Third-party actions related to our products
  • Website interruptions or technical issues

Our maximum liability shall not exceed the purchase price of the product in question.

4. Intellectual Property

All content on this website including text, graphics, logos, and product designs are the property of BarkLune and protected by international copyright laws.

Unauthorized use of any content may violate copyright, trademark, and other laws. No content may be reproduced without express written permission.

5. Returns & Refunds

We accept returns within 30 days of delivery for unused, unwashed products in original packaging. To initiate a return:

  1. Contact our customer service via email
  2. Receive return authorization
  3. Ship items back with original receipt

Refunds will be issued to the original payment method within 14 business days of receiving returned items. Shipping costs are non-refundable unless the return is due to our error.

6. Dispute Resolution

Any disputes shall first attempt to be resolved through good faith negotiations between the parties. If unresolved, disputes shall be settled through binding arbitration in accordance with the laws of the jurisdiction where BarkLune is registered.

You agree to waive any right to participate in class action lawsuits or class-wide arbitration.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where BarkLune is registered, without regard to its conflict of law provisions.

8. Product Safety

While all pet products meet safety standards, customers are responsible for:

  • Proper supervision during product use
  • Selecting appropriate products for their pet's size and behavior
  • Regular inspection of products for wear and tear

9. International Orders

International customers are responsible for:

  • Any customs duties, taxes, or fees
  • Compliance with local import regulations
  • Product compliance with local pet product regulations

10. General Provisions

If any provision of these Terms is found invalid, the remaining provisions shall remain in full effect. Our failure to enforce any right does not constitute a waiver.

These Terms constitute the entire agreement between you and BarkLune regarding pet product purchases.